SaaS Best Practices

This article shows what you learn by reviewing the best practices of over 6,000 6,000 Software As A Service (SaaS) businesses. Highlights:

  1. You need to localize your pricing, because we’re in a globalized world
  2. Delinquent churn (AKA credit cards expiring and the like) is a tricky beast that must be slayed early
  3. You need to spend so much more time on your pricing
  4. Annual subscriptions are your friends. Get more friends.
  5. Expansion revenue (AKA more revenue from existing customers) is absolutely key

Want to know more? Read the full article.

Hat tip to my former student Daniel Nelson.